Privacy Policy – Solar Radiation

 Introduction

Solar Radiation (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://solarradiation.com.au or engage with our services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, residential or business address, and other details provided when requesting a quote or contacting us.
  • Technical Information: IP address, browser type, operating system, and usage data collected through cookies and analytics tools.
  • Service Information: Details about your energy needs, property specifications, and preferences when designing and installing solar systems, batteries, inverters, or EV chargers.

How We Use Your Information

We use collected information to:

  • Provide quotes and deliver solar installation services.
  • Manage approvals, permits, and documentation.
  • Communicate with you regarding products, services, and support.
  • Improve website functionality and customer experience.
  • Comply with legal and regulatory obligation

Sharing of Information

We do not sell your personal information. We may share data with:

  • Accredited Installers and Contractors: To complete installations and provide after-sales service.
  • Regulatory Authorities: When required for permits, rebates, or compliance.
  • Service Providers: For IT support, analytics, and secure data storage.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Cookies and Tracking

Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.

Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections or updates.
  • Withdraw consent for marketing communications.
  • Request deletion of your data, subject to legal obligations.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

Solar Radiation  

Sydney, NSW, Australia

Email: info@solarradiation.com.au

Phone: +61 412 952 158